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From261US$ /night
Check-in
24Mar2026Select date
Check-out
25Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Boulevard Kukulcan Km. 8.50, Cancun, Mexico, 77500
-
Close to the beach
Very good
7.9
7.8
/10

Altitude At Krystal Grand Cancun is a 5-star resort featuring all-inclusive amenities, including a restaurant serving Mexican cuisine and a bar. This Cancun hotel offers 100 air-conditioned rooms equipped with contemporary comforts such as minibars and flat-screen televisions.

Rooms & Amenities

Rooms are equipped with conveniences like 24-hour room service, pillow menus, air conditioning, and thoughtful touches such as bathrobes. Certain accommodations feature balconies and views of the city or sea.

Dining Options

Altitude At Krystal Grand Cancun offers 4 on-site restaurants featuring Italian cuisine and a coffee shop/café. Guests can enjoy a refreshing drink from poolside bars or experience local dining at nearby establishments like La Bastille and Maria Bonita.

Leisure

Leisure amenities include a fitness center and three outdoor swimming pools, providing options for relaxation. Guests can explore water adventures such as scuba diving in nearby locations.

Services & Location

For business needs, the property features a business center and complimentary newspapers in the lobby. Altitude At Krystal Grand Cancun is situated 17 km from Cancún International Airport, with services like concierge and babysitting available on-site.

“Located in the lively Zona Hotelera near popular nightlife, this beachfront all-inclusive offers multiple dining options and recreational activities, making it a great choice for families; the location is superb and the staff are super friendly. With on-site wellness facilities and diverse culinary experiences, relaxation and enjoyment are well within reach. However, the establishment can be more comfortable.”
Hotel logo
Sophia TurnerEditorial Director at Spahotels
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Choose your room type

Altitude At Krystal Grand Cancun offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Altitude Suite Double
2 persons
540 sq. feet 
2 Double beds
Shower
Coffee machine
Altitude Suite ocean front
2 persons
550 sq. feet 
1 King-size bed
Shower
Coffee machine
Altitude Corner Suite Ocean Front
2 persons
605 sq. feet 
1 King-size bed
Shower
Coffee machine
Altitude Corner Suite Partial Ocean View
2 persons
605 sq. feet 
1 King-size bed
Partial View
Shower
Coffee machine
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Price and Room Availability

Check availability and prices for your dates now!

Facilities

Altitude At Krystal Grand Cancun offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.3/10Review score

General

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Billiard tables
  • Yoga class
  • Aerobics

Services

  • Valet parking
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Grocery shopping service
  • Shops/Commercial services
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Picnic area/ Tables
  • Dinner
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities

Children

  • Cots
  • Babysitting/Child services
  • Board games
  • Children's menu
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Infinity pool
  • Plunge pool
  • Beach access
  • Beach umbrellas
  • Live entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Pool with view
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Dining Onsite

At Altitude At Krystal Grand Cancun, guests can indulge in a diverse array of dining options that highlight local traditions and international flavors. From vibrant Mexican dishes to comforting Italian classics and fresh seafood, each venue invites travelers to savor unique culinary experiences in welcoming settings.
Altitude At Krystal Grand Cancun Restaurant photo The photo shows a brightly colored and cheerful indoor play area designed for children. The walls are mostly white, with a vibrant, swirling rainbow-colored ceiling. The floor is covered in a soft, green and blue patterned mat. 

Several round, green
Altitude At Krystal Grand Cancun Restaurant photo The photo shows a well-lit, upscale restaurant interior, likely a buffet or a dining area with a buffet spread. 

In the foreground, there's a long wooden buffet counter with a sleek, light-colored countertop. On the counter, various food items are d
Altitude At Krystal Grand Cancun Restaurant photo The photo shows a stylish bar scene. The bar counter is a light beige color with a darker wooden base. Several dark blue wine glasses are lined up on the counter, some with small, dark coasters underneath. 

Behind the bar, there's a well-stocked liq

Restaurant O

Mexican, International
Ambiance
Family-friendly atmosphere with a cozy setting
Key Offerings
Offering a diverse breakfast buffet and dinner featuring classic Mexican and international dishes. Enjoy delightful meals with the family in a comfortable environment.
Reservation
No
Breakfast: 06:30 - 11:00; Dinner: 17:00 - 23:00

Risotto

Italian
Ambiance
Family-friendly setting with a warm, inviting décor
Key Offerings
Savor authentic Italian flavors, including handmade pasta and classic risottos, in a relaxed dining experience perfect for families.
Reservation
No
Dinner: 18:30 - 23:00

Ayami

Asian
Ambiance
Casual, family-friendly environment
Key Offerings
Explore a fusion of Asian flavors with dishes inspired by various regions, providing a diverse experience that invites sharing and discovery.
Reservation
No
Dinner: 18:30 - 23:00

The Grill

Steakhouse, Grill/BBQ
Ambiance
Family-friendly vibe with a rustic setup
Key Offerings
Delight in a range of perfectly grilled meats and BBQ specialties that cater to all tastes, making it an ideal spot for lunch and dinner with loved ones.
Reservation
No
Lunch: 12:00 - 23:00

Red Fish

Seafood
Ambiance
Bright and airy space, perfect for a midday retreat
Key Offerings
Enjoy fresh seafood dishes with a focus on local catches, ideal for both brunch and lunch, enveloped by coastal breezes and sunlit views.
Reservation
No
Brunch/Lunch: 11:00 - 18:00

La Taqueria

Mexican
Ambiance
Family-friendly setting with a lively atmosphere
Key Offerings
Dive into a selection of traditional tacos and other Mexican favorites, served in a casual, festive environment perfect for evening gatherings.
Reservation
No
Dinner: 19:00 - 23:00

The Beach Bar & Grill

American, Mexican
Ambiance
Relaxing beachside environment ideal for casual meals
Key Offerings
Relish in light bites and refreshing drinks, perfect for a sunny day by the beach with a menu that blends American favorites and local flair.
Reservation
No
Brunch/Lunch: 10:00 - 18:00

Altitude At Krystal Grand Cancun Location

Boulevard Kukulcan Km. 8.50, Cancun, Mexico, 77500
Map view
Boulevard Kukulcan Km. 8.50, Cancun, Mexico, 77500
Nearby
Amusement Park
Delphinus Dreams
1100 ft
Restaurants
Restaurante Ayami
200 ft
Boulevard Kukulkan 8.5 Hotel Krystal Grand Punta Cancun
Restaurante Risotto
400 ft
Blvd Kukulcan KM 8.5 Punta Cancún
Restaurant Le Basilic
600 ft
Boulevard Kukulcan KM. 9.5 Zona Hotelera Fiesta Americana Coral Beach Hotel
Isla Contoy
800 ft
Boulevard Kukulcan Km. 9.5 Zona hotelera
Maria Bonita
600 ft
Boulevard Kukulkan
La Joya
700 ft
Kukulcan Blvd 9. 5
Tradewinds Restaurant
400 ft
Boulevard Kukulcan The Royal Caribbean
El Mercado
1100 ft
Boulevard Kukulcan Hyatt Ziva
The Moongate
500 ft
Boulevard Kukulkan Km 9.5
Hacienda El Mortero
1100 ft
Blvd Kukulkal Km. 9.5
Explore Cancun
Explore Cancun
Top Attractions
Activities
Dining
Entertainment
Chac Mool Beach
Chac Mool Beach
12 minutes' walk
Chac Mool Beach offers soft sands and clear waters, perfect for swimming and sunbathing. Ideal for families and relaxation.
Coco Bongo
Coco Bongo
12 minutes' walk
Coco Bongo is famous for its vibrant shows, high-energy performances, and nightlife. A must-visit for entertainment lovers.
Water Park at The Grand
Water Park at The Grand
5 minutes' drive
A fun-filled water park featuring slides, pools, and children's areas, making it great for family outings and thrill-seekers.
Museo de Arte Popular Mexicano
Museo de Arte Popular Mexicano
5 minutes' drive
This museum showcases Mexican folk art and culture, featuring unique exhibits and guided tours for an immersive experience.
Delphinus Dreams
4 minutes' walk
Interactive dolphin experiences with options for all ages. Reservations recommended for a remarkable marine encounter.
Playa Forum
Playa Forum
12 minutes' walk
A lively beach area offering water sports, beach clubs, and restaurants, perfect for those seeking sun and action.
Restaurante Ayami
Restaurante Ayami
1 minute' walk
A cozy spot offering delectable Japanese cuisine, including sushi and ramen. Reservations are advisable during peak hours.
Restaurant Le Basilic
Restaurant Le Basilic
2 minutes' walk
An elegant dining venue known for its French cuisine, featuring exquisite dishes and a romantic atmosphere.
The City Nightclub
The City Nightclub
12 minutes' walk
A leading nightclub known for its impressive DJ line-ups and vibrant dance floors, perfect for nightlife enthusiasts.
Palazzo
Palazzo
12 minutes' walk
A lively venue with great music, drinks, and a vibrant atmosphere. Offers an exciting nightlife experience for all guests.

Getting around
City Centre
Cancun17 min  ·  6.8 mi
Airports
Cancun International Airport (CUN)36 min  ·  14.9 mi
Isla Mujeres, Quintana Roo (ISJ)40 min  ·  16.5 mi
Access exclusive early booking discounts.
Choose your spa escape today!
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Property information and rules
Check-in
from 15:00-23:59
Check-out
from 04:00-12:00
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
At the hotel Altitude At Krystal Grand Cancun guests are invited to a full breakfast served for free. 
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are not allowed.
Number of rooms:
90
Former name
altitude level by krystal altitude cancun

Reviews and Ratings

Reviews from guests about their experience.
Review score
Based on 364 verified reviews
7.9/10
Very good
74%
Recommend
Breakfast
6.9/10
Cleanliness
8.9/10
Comfort
9.0/10
Facilities
8.3/10
Free Wi-Fi
9.9/10
Location
9.5/10
Paid Wi-Fi
7.9/10
Staff
8.3/10
Value for money
7.8/10
Pros
Comfortable beds
Attentive staff
Clear water
Cons
Mediocre food
Reservation system
Small glasses
Guest reviews
based on 361 reviews
7.9/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Altitude At Krystal Grand Cancun
What is the check-in and check-out time at Altitude At Krystal Grand Cancun?
Check-in is at 15:00 and check-out is at 12:00.
How far is Altitude At Krystal Grand Cancun from Cancún International Airport?
The hotel is located 22 km from Cancún International Airport.
What are the dining options available at Altitude At Krystal Grand Cancun?
The hotel features four on-site restaurants offering diverse cuisines, including Mexican and American dishes.
Is parking available at Altitude At Krystal Grand Cancun?
Free private parking is available on-site.
What amenities are available in the rooms at Altitude At Krystal Grand Cancun?
Rooms include air conditioning, a minibar, a flat-screen TV, and a private bathroom with complimentary toiletries.
What recreational activities can guests enjoy at Altitude At Krystal Grand Cancun?
Guests can enjoy amenities such as three outdoor swimming pools, a fitness center, and a kids' club.
Are there any nearby restaurants to Altitude At Krystal Grand Cancun?
Nearby restaurants include La Bastille, Maria Bonita, and Hard Rock Cafe, all within 0.5 km.
Does Altitude At Krystal Grand Cancun offer spa services?
The hotel features a full-service spa providing a range of treatments including massages and beauty services.
What entertainment options does Altitude At Krystal Grand Cancun provide for children?
The hotel offers a kids' club, children's pool, and organized activities for younger guests.
Can guests access Wi-Fi at Altitude At Krystal Grand Cancun?
Complimentary wireless Internet access is available throughout the property.
What languages are spoken by staff at Altitude At Krystal Grand Cancun?
Staff members speak both English and Spanish.
What type of hotel is Altitude At Krystal Grand Cancun?
Altitude At Krystal Grand Cancun is a family-friendly, all-inclusive beachfront resort.
Is there an entertainment area at Altitude At Krystal Grand Cancun?
Yes, the hotel features a game room, kids' club, and evening entertainment.
Is there a gym available at Altitude At Krystal Grand Cancun?
Yes, the hotel has a fitness center.

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