What is the check-in and check-out time at Altitude At Krystal Grand Cancun?
Check-in is at 15:00 and check-out is at 12:00.
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Altitude At Krystal Grand Cancun, Cancun
500US$
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10% less
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Key details
About the Hotel
Boulevard Kukulcan Km. 8.50,
Cancun,
Mexico,
77500,
Quintana Roo
- Close to the beach
Great
8.0
7.8
Loved by guests
"The Ocean Front corner suite at Altitude is exceptional!"
"The beach is just mind-blowingly beautiful."
"Prime location at Hotel Zone- best beach area!"
Altitude At Krystal Grand Cancun is a 5-star resort featuring all-inclusive amenities, including a
Rooms & Amenities
Rooms are equipped with conveniences like
Dining Options
Altitude At Krystal Grand Cancun offers
Leisure
Leisure amenities include a fitness center and
Services & Location
For business needs, the property features a
“Located in the lively Zona Hotelera near popular nightlife, this beachfront all-inclusive offers multiple dining options and recreational activities, making it a great choice for families; the location is superb and the staff are super friendly. With on-site wellness facilities and diverse culinary experiences, relaxation and enjoyment are well within reach. However, the establishment can be more comfortable.”
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Altitude Suite Double
2 persons
50 m²
2 Double beds
Shower
Coffee machine
room details
Altitude Suite ocean front
2 persons
51 m²
1 King-size bed
Shower
Coffee machine
room details
Altitude Corner Suite Ocean Front
2 persons
56 m²
1 King-size bed
Shower
Coffee machine
room details
Altitude Corner Suite Partial Ocean View
2 persons
56 m²
1 King-size bed
Shower
Coffee machine
room details
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Price and Room Availability
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Billiard tables
- Yoga class
- Aerobics
Services
- Valet parking
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Grocery shopping service
- Shops/Commercial services
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Picnic area/ Tables
- Dinner
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
Children
- Cots
- Babysitting/Child services
- Board games
- Children's menu
- Children's pool
- Children's play area
- Kids club
- Game room
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Infinity pool
- Plunge pool
- Beach access
- Beach umbrellas
- Live entertainment
- Sun terrace
- Garden area
- Spa & wellness centre
- Sauna
- Steam room
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Back massage
- Head massage
- Full body massage
- Foot massage
- Pool with view
- Make up services
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
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Dining Onsite
At Altitude At Krystal Grand Cancun, guests can indulge in a diverse array of dining options that highlight local traditions and international flavors. From vibrant Mexican dishes to comforting Italian classics and fresh seafood, each venue invites travelers to savor unique culinary experiences in welcoming settings.
Restaurant O
Mexican, International
Ambiance
Family-friendly atmosphere with a cozy setting
Key Offerings
Offering a diverse breakfast buffet and dinner featuring classic Mexican and international dishes. Enjoy delightful meals with the family in a comfortable environment.
Reservation
No
Breakfast: 06:30 - 11:00; Dinner: 17:00 - 23:00
Risotto
Italian
Ambiance
Family-friendly setting with a warm, inviting décor
Key Offerings
Savor authentic Italian flavors, including handmade pasta and classic risottos, in a relaxed dining experience perfect for families.
Reservation
No
Dinner: 18:30 - 23:00
Ayami
Asian
Ambiance
Casual, family-friendly environment
Key Offerings
Explore a fusion of Asian flavors with dishes inspired by various regions, providing a diverse experience that invites sharing and discovery.
Reservation
No
Dinner: 18:30 - 23:00
The Grill
Steakhouse, Grill/BBQ
Ambiance
Family-friendly vibe with a rustic setup
Key Offerings
Delight in a range of perfectly grilled meats and BBQ specialties that cater to all tastes, making it an ideal spot for lunch and dinner with loved ones.
Reservation
No
Lunch: 12:00 - 23:00
Red Fish
Seafood
Ambiance
Bright and airy space, perfect for a midday retreat
Key Offerings
Enjoy fresh seafood dishes with a focus on local catches, ideal for both brunch and lunch, enveloped by coastal breezes and sunlit views.
Reservation
No
Brunch/Lunch: 11:00 - 18:00
La Taqueria
Mexican
Ambiance
Family-friendly setting with a lively atmosphere
Key Offerings
Dive into a selection of traditional tacos and other Mexican favorites, served in a casual, festive environment perfect for evening gatherings.
Reservation
No
Dinner: 19:00 - 23:00
The Beach Bar & Grill
American, Mexican
Ambiance
Relaxing beachside environment ideal for casual meals
Key Offerings
Relish in light bites and refreshing drinks, perfect for a sunny day by the beach with a menu that blends American favorites and local flair.
Reservation
No
Brunch/Lunch: 10:00 - 18:00
Location
Boulevard Kukulcan Km. 8.50,
Cancun,
Mexico,
77500,
Quintana Roo
Map view
Boulevard Kukulcan Km. 8.50,
Cancun,
Mexico,
77500,
Quintana Roo
City landmarks
Night club
Coco Bongo
940 m
Landmark
Cancun Convention Center
940 m
Night club
The City Nightclub
940 m
Night club
Palazzo
940 m
Beach
Chac Mool Beach
940 m
Beach
Playa Forum
940 m
Landmark
Forum By The Sea
940 m
Beach
Mandala Beach Club
940 m
Night club
Daddy'O
940 m
Night club
Mandala Nightclub
940 m
Landmark
Arrecife Chitales
710 m
Gallery
Galeria Balance Cancun
840 m
Landmark
Playa Lagarto
940 m
Landmark
Museo de Arte Popular Mexicano
2.4
km
Landmark
Water Park at The Grand
1.7
km
Landmark
Parque Ventura Cancun
2.4
km
Landmark
Yamil Lu'um Archeological Site
3.2
km
Landmark
Scorpion's Temple ruins
3.2
km
Beach
Playa Tortugas
2.7
km
Museum
Cancun Wax Museum
3.4
km
Landmark
Sail Away Cancun
2.7
km
Landmark
Bungee in Cancun
2.7
km
Landmark
Playa Tortuga Ferry Terminal
2.7
km
Harbour
Aquatours Cancun
2.8
km
Aquarium
Interactive Aquarium
3.6
km
Landmark
Avenida Kukulkan
4.3
km
Park
arte Garden
3.4
km
Mall
La Madonna
3.5
km
Beach
Playa Langosta
4.1
km
Nearby
Amusement Park
Delphinus Dreams
330 m
Restaurants
Restaurante Ayami
40 m
Boulevard Kukulkan 8.5 Hotel Krystal Grand Punta Cancun
Restaurante Risotto
110 m
Blvd Kukulcan KM 8.5 Punta Cancún
Restaurant Le Basilic
160 m
Boulevard Kukulcan KM. 9.5 Zona Hotelera Fiesta Americana Coral Beach Hotel
Isla Contoy
220 m
Boulevard Kukulcan Km. 9.5 Zona hotelera
Maria Bonita
170 m
Boulevard Kukulkan
La Joya
200 m
Kukulcan Blvd 9. 5
Tradewinds Restaurant
110 m
Boulevard Kukulcan The Royal Caribbean
El Mercado
330 m
Boulevard Kukulcan Hyatt Ziva
The Moongate
150 m
Boulevard Kukulkan Km 9.5
Hacienda El Mortero
330 m
Blvd Kukulkal Km. 9.5
Explore Cancun
Explore Cancun
Chac Mool Beach
12 minutes' walk
Chac Mool Beach offers soft sands and clear waters, perfect for swimming and sunbathing. Ideal for families and relaxation.
Coco Bongo
12 minutes' walk
Coco Bongo is famous for its vibrant shows, high-energy performances, and nightlife. A must-visit for entertainment lovers.
Water Park at The Grand
5 minutes' drive
A fun-filled water park featuring slides, pools, and children's areas, making it great for family outings and thrill-seekers.
Museo de Arte Popular Mexicano
5 minutes' drive
This museum showcases Mexican folk art and culture, featuring unique exhibits and guided tours for an immersive experience.
Playa Forum
12 minutes' walk
A lively beach area offering water sports, beach clubs, and restaurants, perfect for those seeking sun and action.
Restaurante Ayami
1 minute' walk
A cozy spot offering delectable Japanese cuisine, including sushi and ramen. Reservations are advisable during peak hours.
Restaurant Le Basilic
2 minutes' walk
An elegant dining venue known for its French cuisine, featuring exquisite dishes and a romantic atmosphere.
The City Nightclub
12 minutes' walk
A leading nightclub known for its impressive DJ line-ups and vibrant dance floors, perfect for nightlife enthusiasts.
Palazzo
12 minutes' walk
A lively venue with great music, drinks, and a vibrant atmosphere. Offers an exciting nightlife experience for all guests.
Getting around
Reviews and Ratings
Reviews from guests about their experience.
Clifford
United States,
March
2025
6.6/10
My stay at Altitude At Krystal Grand Cancun was truly wonderful. The ocean view from my suite was amazing, and the friendly staff made me feel welcomed. However, I did face some delays with service requests which dampened the experience slightly.
Rooms
9.0
I stayed in an Ocean Front corner suite, which had super high ceilings and floor-to-ceiling windows. The view of the ocean and hotel strip was amazing, and the balcony was cozy. However, I had originally booked a room on the 1st floor that obstructed the view, which was disappointing.
Service
8.0
The staff were incredibly friendly and courteously attended to most requests. Although, I did have to wait almost two hours for a simple item like toothpaste after making multiple requests, which was a bit frustrating.
Location
9.0
The location is excellent, right by the beach and close to restaurants and shops. However, the main building lacks an elevator from the tower, making it challenging for older guests.
Dining
8.0
Dining options were fairly good, with a decent variety included in the all-inclusive package. I would have appreciated more vegetarian options since I follow a vegetarian diet.
Facilities
9.0
The resort features a beautiful infinity pool and a range of services like room service and happy hour. Overall, the facilities were impressive, contributing to a luxurious experience.
Andrea
United States,
January
2025
6.6/10
My stay at Altitude at Krystal Grand Cancun was lovely, with stunning ocean views and delicious food options. However, loud music by the pool sometimes disrupted the peace I was hoping for. Overall, the excellent service and beautiful beachfront made up for a few minor inconveniences.
Rooms
10.0
I stayed in the Altitude Suite with an oceanfront view, and it was gorgeous. The balcony offered a perfect spot to enjoy the stunning views. The room was also immaculately clean, which I really appreciated.
Service
10.0
The staff were incredibly friendly and accommodating, always willing to assist. They made my experience much more enjoyable with their helpful attitude.
Location
9.0
The hotel's location is fantastic, right by the beach and close to various restaurants and Coco Bongo. I loved being just steps away from everything I wanted to explore.
Dining
9.0
The food options were a highlight of my stay. The buffet had a great selection of authentic Mexican dishes, and I can't recommend the Red Fish snack bar enough for their very nice ceviche and fish tacos.
Facilities
8.0
The amenities were great, with options like room service and an exclusive infinity pool for Altitude guests. While the Bali beds by the beach were a bit frustrating to reserve, the facilities overall complemented the experience well.
Jason
United States,
October
2024
7.0/10
I enjoyed the pristine cleanliness and friendly staff. though I felt the dining options were quite limited. The Altitude upgrade was certainly worth it for the exclusive amenities, but finding a shaded spot by the pools was challenging due to reserved loungers. Overall, it was a pleasant stay, but there are areas for improvement.
Rooms
8.0
My Altitude Suite was oceanfront with a gorgeous view. but it did need a design update. I appreciated the daily housekeeping service, yet some furniture showed signs of wear.
Service
7.0
The staff were professional and friendly, attending to my needs promptly. though there were moments when it felt like they were trying to sell me extras, which was a bit annoying.
Location
8.0
The location was good, just a 5-minute walk away from the Hard Rock Cafe and close to the beach. but I would have liked more nearby dining options.
Dining
6.0
Dining was a highlight with some tasty options. but I wished there were more selections available and some meals required an extra cost.
Facilities
7.0
The facilities were generally good, including room service and a clean environment. yet there weren't enough restaurants, and I felt there could be more entertainment options.
Nick
United States,
October
2024
6.4/10
My stay at Altitude At Krystal Grand Cancun was largely enjoyable, especially the vibrant atmosphere and the beautiful ocean view from my room. The staff were incredibly friendly and helpful, which helped to elevate my experience. However, I did find the dining options a bit limited and often struggled to secure dinner reservations. Overall, it was a great experience, but a few improvements could enhance it even further. 🌊🌴
Rooms
8.0
I enjoyed the oceanfront view from my Altitude Suite, but the room itself felt a bit outdated and could use some refreshment.
Service
9.0
The staff were all friendly and willing to help, making me feel welcome throughout my stay.
Location
10.0
The location is excellent, right by the beach and close to bars and restaurants, making it easy to enjoy my time in Cancun.
Dining
7.0
While I appreciated the variety of food, I found the dining selections somewhat limited and struggled to make reservations at dinner.
Facilities
9.0
The facilities were nice, with beautiful pools and ample amenities available to enhance my stay.
Jerry
United States,
October
2024
6.2/10
My stay at Altitude At Krystal Grand Cancun was fantastic, marked by friendly staff and a stunning beach. While I enjoyed the overall cleanliness and daily activities, I did face some challenges with the restaurant booking system, which could definitely use improvement. The vibrant atmosphere and attentive service made up for it, so I left feeling very satisfied overall.
Rooms
9.0
The Altitude Suite ocean front was lovely and well-maintained, with amazing views. I was very pleased with the cleanliness and the overall condition of the hotel.
Service
10.0
The staff were incredibly friendly and attentive, making me feel welcomed throughout my stay. They even remembered me after just a couple of days.
Location
9.0
The location was excellent, just a short five-minute walk from the famous Hard Rock Cafe. Being at the end of the hotel strip was ideal for enjoying the local nightlife.
Dining
7.0
While the food was good, I found the restaurant booking system frustrating as only one restaurant operated per day. The offerings were somewhat limited, and I experienced some delays in bar service.
Facilities
8.0
The hotel offered a wide range of facilities including room service and laundry. However, I would have loved to see more lounge chairs at the pool since many were reserved with towels early in the day.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
from 04:00-12:00
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
At the hotel Altitude At Krystal Grand Cancun guests are invited to a full breakfast served for free.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Number of rooms:
90
Former name
altitude level by krystal altitude cancun
FAQs
About Altitude At Krystal Grand Cancun
How far is Altitude At Krystal Grand Cancun from Cancún International Airport?
The hotel is located 22 km from Cancún International Airport.
What are the dining options available at Altitude At Krystal Grand Cancun?
The hotel features four on-site restaurants offering diverse cuisines, including Mexican and American dishes.
Is parking available at Altitude At Krystal Grand Cancun?
Free private parking is available on-site.
What amenities are available in the rooms at Altitude At Krystal Grand Cancun?
Rooms include air conditioning, a minibar, a flat-screen TV, and a private bathroom with complimentary toiletries.
What recreational activities can guests enjoy at Altitude At Krystal Grand Cancun?
Guests can enjoy amenities such as three outdoor swimming pools, a fitness center, and a kids' club.
Are there any nearby restaurants to Altitude At Krystal Grand Cancun?
Nearby restaurants include La Bastille, Maria Bonita, and Hard Rock Cafe, all within 0.5 km.
Does Altitude At Krystal Grand Cancun offer spa services?
The hotel features a full-service spa providing a range of treatments including massages and beauty services.
What entertainment options does Altitude At Krystal Grand Cancun provide for children?
The hotel offers a kids' club, children's pool, and organized activities for younger guests.
Can guests access Wi-Fi at Altitude At Krystal Grand Cancun?
Complimentary wireless Internet access is available throughout the property.
What languages are spoken by staff at Altitude At Krystal Grand Cancun?
Staff members speak both English and Spanish.
What type of hotel is Altitude At Krystal Grand Cancun?
Altitude At Krystal Grand Cancun is a family-friendly, all-inclusive beachfront resort.
Is there an entertainment area at Altitude At Krystal Grand Cancun?
Yes, the hotel features a game room, kids' club, and evening entertainment.
Is there a gym available at Altitude At Krystal Grand Cancun?
Yes, the hotel has a fitness center.
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